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Refund Policy


All cancellations and refund requests must be received in writing.

After October 12, 2019, all registrations will be onsite and charged the onsite registration rates. If your registration is received after October 12, it will not be processed until you arrive at the convention and you will be charged onsite registration rates.



As per the official NPMA Cancellation policy, located in the exhibit contract, “Cancellations by the exhibitor of booth space contracts must be received in writing. Cancellations received before June 1, 2019, will be refunded, less a cancellation and processing fee of Five Hundred Dollars ($500.00) per one hundred (100) square feet of space rented. No refund will be made of the deposit if notice of cancellation is after June 1, 2019.”